If you're not getting the stream quality you want, follow these tips to improve your internet speed
Internet Checklist (for Stage TEN Directors)
- The faster your internet is, the better your stream quality will be
- Always use a wired ethernet connection for faster speeds and more stability than wifi
- Disable any ad-blockers, firewalls, or VPNs as they may throttle bandwidth
- Run this speed test multiple times and compare your average upload speed and jitter
- You need a minimum upload speed of 15 Mbps
- You need a jitter of no more than 30 ms
How to get faster speeds:
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Connect to the internet using an ethernet cord
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Move your computer closer to your router/modem
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Dedicate your internet connection to your event. It's best not to share the connection when you are LIVE
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Consider changing locations to a stronger internet environment
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Consider contacting your internet service provider to ask for latest modem/router or plan - often these can be upgraded at no cost (if you haven’t checked in with your ISP in a while)
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Consider using a mobile internet solution (such as mobile wifi sticks, mobile hotspots, or bonded internet) (see below)
Example mobile internet solution: Mobile HotSpot + Wifi/Ethernet Bonded
What you need for hardware:
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Mobile Hot Spot (MiFi), preferably with ethernet cable
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SIM card with data plan for MiFi
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Ethernet cable
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Power Source for MiFi
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Computer that meets minimum specifications
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Power source for computer
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Adapter for ethernet (if computer doesn’t have the input)
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Black Magic Web Presenter for inputting camera
What you need for software:
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Speedify.com - to bond MiFi with WiFi or Ethernet from hotel(s)
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Latest version of Google Chrome
How to Set up
- Set up Speedify to bond the internet connection (wifi or ethernet) from the hotel and the MIFI hot spot spot
- IF you want to be extra safe, you can get an internet stick from a different data provider to bond MiFi + internet stick with a different network (i.e. bond verizon and at&t so it will take the strongest networks)
If you are unable to maintain the recommended upload speed get in touch with us at support@stageten.tv or use the chat icon on this page