Live Commerce Stream Best Practices

Ensure you do not have any sales active on Shopify

This feature is only available to users with a Starter, Creator or business plan Click here to upgrade

If you have any discounts active on your Shopify account, disable them as they will conflict with the commerce process on the Stage TEN Interactive player and can cause errors at checkout. If you want to apply any discounts to your products use the discounts built into the Stage TEN Pro Studio.  

Do a dry run before your live sale event 

We recommend you always plan ahead and do a dry run of your broadcast prior to going live. This will allow you to make any changes you wish to make and create a seamless experience. 

Sharing your stream link

Invite guests to watch your stream through any messaging apps. Just click the share buttons shown below, to send your stream link. 

• • Clicking this will open a menu where you can copy a link to a webpage in your Shopify store, with the Interactive player embedded on to it. Or share directly to Twitter and Facebook:

• • Tapping this will open a menu where you can copy a link to your Interactive Player, or share it directly to other platforms:

Changing the title of your broadcast

To differentiate the ‘name of your live sale’ from the ‘name of the product’, edit your title. Editing this will not change the ‘name of your product’ in your store and can only be done prior to going live.

Drive traffic to your broadcasts

Add the Stage TEN Channel Page to your site navigation and promote your broadcast on social networks ahead of time to drive your audience traffic to your live sales. 

Interact with your audience

Answer audience questions over video or in the chat. Get real-time updates on who purchased your products and thank them with personal shout-outs.  

Make your LIVE broadcast dynamic

Be personable, have a creative background, talk us through the details of your product, or do a tutorial as you show the product.

Set up your LIVE broadcast equipment

Set up some lights, or move to a bright area to make sure the audience can see your content clearly. Consider using a tripod if you're going for a professional feel. Test and listen to your microphone to ensure the audience can hear your sound clearly.

Mirrored camera views

If using the front facing camera while broadcasting, remember that it is mirroring your image. If you’re showing something with writing or text, we recommend using the rear camera instead to display your product properly. 

Multi-promotion 

This feature is only available to users with a Starter, Creator or business plan Click here to upgrade

• Sell multi products one at a time during your live broadcast. Use this functionality to switch between your available product promotions during your live session at any time.
• These promotions should be set up in your Shopify store prior to your livestream. This feature can be used for scenarios such as:
  • Hosting a flash sale and then surprising your fans with a new product launch.
  • Showcasing a whole collection of products one-by-one.
  • Moving to another promotion when your first product sells out.
  • Changing to a product being requested by your viewers.
  • Walking your viewers through your virtual store and giving them a personalized shopping experience.