Improving the Quality of Your Broadcast on Stage TEN

How to improve stream performance, and fix bad broadcast quality, how to fix lag, laggy, choppy, pixelated video.

If you are experiencing performance issues despite following best practices, follow these steps to help improve the quality of your broadcast.

First, make sure you've read the 5 Tips for a Successful Broadcast. The following steps are in addition to those tips.

1) If your computer has both an integrated and discrete GPU, configure Chrome to always use the discrete GPU:


• On Mac OS, disable automatic graphics switching (see 2nd last paragraph)


• On Windows, if you have an Nvidia GPU, use the Nvidia Control Panel to match these settings:

 

2) Check the Chrome “Use hardware acceleration when available” setting
• Go to Chrome Menu -> Settings
• Scroll to the bottom and click "Show advanced settings..."
• Scroll down further to the "System" section
If the setting is already enabled, try experimenting with the setting off. In some rare cases, a video card driver can cause problems; using software to process the video can avoid a hardware issue.

3) If possible, set your camera to 1280x720 resolution
    • Stage TEN outputs 720p video
    • Other resolutions will use additional CPU to convert the video to 720p
    • Recommended Settings:
        • Resolution: 1280x720
        • Frame rate: 30 FPS
        • Quality: Medium, or about 80% (depending on your control)

4) If it's an audio issue you're trying to solve, take a look at this guide which should help: Resolving Audio Issues

If you're still experiencing poor quality broadcasts, you may require a computer with a discrete video card for using Stage TEN for high quality live streaming. 

If you have further questions, don't hesitate to get in touch with us at support@stageten.tv.