Create A High Quality Stream
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      Checking Computer Audio Settings Before You Broadcast

      Audio settings that are too 'hot' can lead to poor audio quality in your broadcast, and failure to initialize your destinations

      While you access Stage TEN through a browser, your computer is doing a lot behind the scenes to create a quality broadcast. To that end, this article explains how to check your computer's audio settings.

      If your audio settings are above 48KHz, you may experience audio 'crackling' or 'popping' during your broadcast, and/or your destinations may never initialize. 

      Here's how you check your audio settings, first for PC, then Mac:

      Checking Your PC Audio Settings


      1. Open your 'Control Panel' -> 'Hardware and Sound' -> 'Sound' -> 'Manage Audio Devices'

       

      2. Select each playback device -> click properties -> and then choose 'Advanced'

       

      3. If ANY of your playback devices have a higher than 48000 Hz setting, you need to change the setting to 48000 Hz, and then hit apply. 

      4. Refresh the Stage TEN Studio.

      5. If this does not resolve your issue, please get in touch with Stage TEN support. 

      Checking Your Mac Audio Settings

      1. Start 'Audio MIDI Setup'. This can be found in your 'Applications' -> 'Utilities' folder.

       

      2. For all audio output devices, ensure the 'Format' is set to '48,000 Hz'.

       

      3. If ANY of your playback devices have a higher than 48000 Hz setting, you need to change the setting to 48000 Hz. 

      4. Refresh the Stage TEN Studio.

      5. If this does not resolve your issue, please get in touch with Stage TEN support.